Stopgap Dance Company is committed to protecting your privacy and security. We will only use the information that we collect about you lawfully (in accordance with the General Data Protection Regulation, GDPR and Privacy and Electronic Communications Regulations, PECR). This policy sets out how we use and protect your personal data to ensure you remain informed and in control of your information.
How we collect your personal information
Generally, we collect your information when you decide to interact with us. This could be where you sign up to receive emails from us, when you apply for training with us, or when you are part of one of our programmes. We also look at how our audience use our website, so that we can offer the best possible experience (such as making sure you can find the information you want easily).
We collect information in several ways which are listed below:
- When you sign up to our e-newsletter via our website
- When you request to be added to our e-newsletter mailing list in person, over the phone or by email.
- If you contact us by phone, email or post, for example to:
- Join a training opportunity
- Join a youth or community project
- Enquire about work experience
- Enquire about a workshop for your school/education setting
- If you apply for one of our programmes via a Google Form linked from our website or email
- When you visit our website – see section on Cookies below
Information we collect
We may collect the following information:
- Your name and your company’s name / organisation (if relevant)
- Contact information including email address, phone number and address
- Demographic information such as postcode, preferences and interests
- Any other information deemed necessary for an application
We collect the data you provide to us. We will never collect information about you without your explicit consent.
How we use information
We will only ever use your personal data with your consent and for the purpose or purposes it was collected for (or for a closely related purpose within our own lawful interests, provided your rights don’t override these). We may use your personal information to send you promotional information about third parties/partners that we think you may find interesting, but these communications will always come from Stopgap Dance Company and will depend on your contact preferences.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
How long we hold your information for
We will hold your personal information for as long as is necessary to meet the purpose for which it was originally collected.
Where you have given your consent for collecting your personal information, we may hold it for as long as your consent is not withdrawn. We aim to refresh your consent after a reasonable period. Where you have given consent for direct marketing, we will stop processing your data once we receive a withdrawal of your consent (see below for information about opting out).
We ask our supporters to ‘opt-in’ to receiving communications. If you sign up to the mailing list, we will send you promotional emails and newsletters about our productions, workshop opportunities or other information which we think you may find interesting, using the email address and preferences which you have provided.
There will be a reminder that you can unsubscribe from this list at any time, at the bottom of each communication. Alternatively, you can request to unsubscribe by emailing firstname.lastname@example.org, writing to us at Stopgap Dance Company, Farnham Maltings, Bridge Square, Farnham, Surrey GU9 7QR or phoning 01252 745443.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests. Please let us know if you do not want to be contacted for these purposes.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Information automatically logged
We use your IP address to help diagnose problems with our server and to administer our website and monitor use of the website.
Applications and competitions
From time to time we have open applications/registrations, or we might run a competition and may request information from you as part of these. Participation in these is entirely voluntary and you therefore have a choice whether to disclose any information which might be required. We may also ask you whether you would like to receive marketing emails from us. Similarly, you are under no obligation to accept such information and can also opt-out at any time.
Links to other websites
Our website contains links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Information available publicly
We may include information found in places such as Companies House and information that has been published in articles/ newspapers. We may also include public posts on social media, particularly when collating opinions on performances.
If you are aged 16 or under, please obtain your parent/guardian’s permission before providing any personal information to Stopgap Dance Company’s website.
Updating your personal information
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you, please write to the General Manager, Stopgap Dance Company, Farnham Maltings, Bridge Square, Farnham, Surrey, GU9 7QR.
If you believe that any information we are holding on you is incorrect or incomplete, please write to us, or email us at email@example.com as soon as possible. We will promptly correct any information found to be incorrect or delete your information, if requested to do so.
What is a cookie?
A cookie is a small file of letters and numbers sent to your computer when you visit a website. It is stored in your web browser (that’s the program you’re using to see this page). Whenever you visit the same website again, the information stored in the cookie can be retrieved to notify the website (and only that website) of your previous activity. A cookie cannot give us access to your computer or to information beyond what you provide us. A cookie isn’t a computer program, can’t read files on your computer, can’t carry viruses and can’t install malware onto your computer.
Cookies cannot be used by themselves to identify you.
All browsers are different – most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Unfortunately, this may prevent you from taking full advantage of the website.
To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
Cookies you may encounter on stopgapdance.com:
Google analytics (used for collecting user data for sending to google analytics)
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site and to report to funders such as the Arts Council England. The cookies collect information in an anonymous form that does not identify a visitor. This analysis helps us to improve the way our website works, for example by making sure users are finding what they need easily.
Google Analytics collects information about:
- the pages you visit
- how long you spend on each page
- how you got to the site
- what you click on while you’re visiting the site
We don’t collect or store your personal information (for example your name or address) so this information can’t be used to identify who you are.
Click here for an overview of privacy at Google.
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
AddThis cookies (used for adding the ability to share web pages to social media networks and email):
There are a number of social cookies that let you share/like/tweet etc. our pages using your preferred social networks and websites. If you are logged into any of these sites, the AddThis cookies keep you logged in, and help you share the content.
Across the site we use embedded external content to enhance the information available to you and to improve your experience. Once you interact with this content the host website may set cookies on your computer, for example: when you click play on a YouTube video. Stopgap Dance Company does not control the dissemination of these cookies. You should check the third-party websites for more information about these (see below).
We use Mailchimp to manage our emailing list. Forms are embedded into our website, but you may visit the Mailchimp hosted features to manage your data on our account.
We embed videos from YouTube.
To find out more watch YouTube’s video about privacy with videos
We embed audio files from Soundcloud.
- Facebook and Twitter
We embed feeds from Facebook and Twitter.